A standard issue is whether BPO is the same as a call center. Though there’s overlap, they’re not similar. Call centers can be a subset of BPO, specifically under entrance-office BPO, specializing in customer interactions like handling inquiries or complaints. Nearly all of these criteria are qualitative in mother nature. https://bpomalaysia08641.bloggin-ads.com/60741059/the-bpo-company-in-penang-diaries